Protecteur du citoyen

Explainer videos

motion design animation

The Protecteur du citoyen plays an important role in Québec, but its mandate is sometimes misunderstood. Clarifying the institution’s role and processes was the goal of the video series we produced with their team.

Because the videos speak to different audiences, each one uses a visual style and approach adapted to its message.

Three illustrated people, including a parent with a stroller and an older man with a cane
The Protecteur du citoyen has been Québec’s ombudsman since 1969. Independent and impartial, it does not report to the Government of Québec. It reports to the National Assembly.
Illustration from the Protecteur du citoyen motion design series

2. Health

Illustration from the Protecteur du citoyen motion design series

3. Whistleblowers

Its mission is to ensure that citizens’ rights are respected in their dealings with Québec public services, to safeguard the integrity of those services, and to help improve them.
An older man standing in front of a hospital, a long-term care home, a seniors’ residence, and a CLSC
A worried woman with lightning behind her
Office workers at their desks beneath a glowing hand
Hands exchanging stacks of banknotes
A magnifying glass over a locked box labeled Enquête